PRIVACY STATEMENT RESIDENZA VILLA GENUA

In accordance with the applicable privacy legislation (EU Regulation No 679, 2016), we would like to take this opportunity to inform you that your personal data will be processed ethically and transparently, only for lawful purposes and in a way that safeguards your privacy and your rights.

The processing is done manually and using IT tools and is done for the following purposes:

DATA PROCESSING

1. To obtain and confirm your reservation of accommodation and other services, and to provide such services as requested. As this processing is necessary to establish our contractual relationship and to perform our contract with you, your consent is required. If you refuse to provide your personal data, we will not be able to confirm your booking or provide you with the requested services. The processing ends after you check out, although some of your personal data may (or in some cases must) continue to be processed for the purposes and in the manner described below;

2. To comply with our “Public Security Law” (Article 109 Royal Decree No. 773, 18/6/1931) which requires us to provide identification data of our guests to the police, for public security purposes, in the manner established by the Ministry of Interior (Decree of 7 January 2013). The provision of data is mandatory and does not require consent. If you refuse to provide such information, we cannot accommodate you in our accommodation. Data obtained for such purposes will not be kept by us;

3. To comply with applicable administrative, accounting and tax regulations. Your consent is not required for these purposes. Personal data is processed by us and our data controllers and is only disclosed outside the company when and if required by law. If you refuse to provide the required data for the above purposes, we will not be able to provide you with the requested services. Data obtained for such purposes will be retained by us for the period required by law (10 years – or longer, in the case of tax audits);

4. To speed up the check-in process on your next visit to our accommodation. For such purposes, after obtaining your consent at the time of check-in (which can be revoked at any time), your data will be kept and used for the next time you are our guest, for the reasons mentioned above;

5. To send you advertising messages and updates on special offers and promotions. For this purpose, after obtaining your optional consent, your data will be kept and not passed on to third parties. You can withdraw your consent at any time;

We would also like to remind you that the European Regulation grants you certain rights, including the right to access, modify, delete, restrict or object to the processing of your data, as well as the right to data portability, if and to the extent applicable (Articles 15-22 of the EU Regulation n. 679, 2016). You may also lodge a complaint with the Data Protection Authority, following the procedures set out in the applicable regulations.

PERSONAL DATA WE PROCESS

Immobiliare Residenza Villa Genua SRL processes your personal data because you use our services and/or because you provide them to us yourself.

Below is an overview of the personal data we process:
• First and last name
• Gender;
• Date of birth;
• Place of birth;
• Address details;
• Phone number;
• Email address;
• Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone;
• Location details;
• Data about your activities on our website;
• Data about your browsing behaviour across different websites (e.g. because this company is part of an advertising network)
• Internet browser and device type;
• Bank account number.

SPECIAL AND/OR SENSITIVE PERSONAL DATA THAT WE PROCESS

Immobiliare Residenza Villa Genua SRL processes the following particular and/or sensitive personal data::

Credit check
At Immobiliare Residenza Villa Genua SRL, it is possible to pay in arrears for the products you buy. To make this possible and to protect you and ourselves from abuse, we have your creditworthiness checked. We do this by providing the necessary personal data (including your address details) to a creditworthiness assessor, who may use this data only for this purpose.

Data of persons under 16 years of age
Our website and/or service does not intend to collect data on website visitors who are under 16 years of age. Unless they have parental or guardian consent. However, we cannot verify whether a visitor is older than 16. We therefore advise parents to be involved in their children’s online activities to avoid collecting data on children without parental consent. If you are convinced that we have collected personal data about a minor without such consent, please contact us at info@villagenua.com and we will delete this information.

HOW LONG WE KEEP PERSONAL DATA

Immobiliare Residenza Villa Genua SRL will not retain your personal data for longer than is strictly necessary to fulfil the purposes for which your data are collected. We use the following retention periods for the following (categories) of personal data:
• General data: 2 years
• Credit card details: 7 days

SHARING OF PERSONAL DATA WITH THIRD PARTIES

Immobiliare Residenza Villa Genua SRL will not sell your data to third parties and will only provide them if this is necessary to execute our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Immobiliare Residenza Villa Genua SRL remains responsible for this processing.

COOKIES, OR SIMILAR TECHNIQUES, THAT WE USE

Immobiliare Residenza Villa Genua SRL uses only technical and functional cookies. And analytical cookies that do not invade your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone the first time you visit this website. The cookies we use are necessary for the technical functioning of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferences. They also allow us to optimise our website. You can opt out of cookies by setting your internet browser to no longer store cookies. You can also delete any information previously stored via your browser settings.

HOW WE SECURE PERSONAL DATA

Immobiliare Residenza Villa Genua SRL takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification.